About

True North Custom provides content marketing solutions for more than 400 hospitals and healthcare systems nationwide. Through consumer marketing, physician communications, and internal communications, we help clients target audiences with a marketing message to move them to action and measure the results.

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Headquartered in Chattanooga, TN, we also have offices in Atlanta, GA, Chicago, IL, Tampa, FL, Charleston, SC, and Modesto, CA.

We provide content marketing for clients in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

THE CONTINUUM OF MARKETING AND COMMUNICATION STRATEGY

Our approach to strategy is built around three primary services—modeling, marketing, and measurement—that provide a comprehensive approach to healthcare database marketing and communications. From service line growth to population health management, True North delivers turnkey, data-driven marketing solutions that drive measurable results for hospitals and health systems.

In today’s market, doing more with less and having a focused use of marketing dollars are paramount, especially as healthcare marketers have myriad strategies to execute—ranging from service-line growth to brand building, improved perception, increased awareness, education of at-risk populations, and a host of others.

At True North, we provide print and digital marketing strategies that deliver on these objectives in a measurable way.

DON'T JUST TAKE IT FROM US! HERE'S WHAT OUR CLIENTS HAVE TO SAY...

True North conducts ongoing client satisfaction surveys to ensure we're delivering excellence in all areas. See what our clients have said about us so far in 2013:

  • 98% say they are Satisfied or Very Satisfied with their content marketing program.
  • 98% rate Account Management as Good or Excellent.
  • 97% rate Production Quality as Good or Excellent.

MISSION

True North provides the healthcare industry with the highest standard of strategic marketing communications with a focus on custom content developed from sound market research, database marketing, and analytics practices.

VISION

To be the premier provider of healthcare marketing communications for hospitals, health systems, physicians and payers throughout the country.

VALUES

  • A focus on our customers
  • Providing our customers a more strategic partnership
  • An emphasis on doing what we do best
  • Excellence and urgency in all that we do
  • Having the best people in their respective positions
  • Open communications to improve our company and client relationships
  • Providing a collaborative environment to encourage enhanced results
  • Mutual respect for each other
  • Maintaining the highest ethical standards

Careers

Are you looking to join forces with a fun, creative, and highly talented team of marketing strategists? True North is currently hiring for the following positions:

Business Analyst / Project Manager

Department: Strategy and Digital Services
Position: Full-Time
Location: Chattanooga, TN

List/Data Specialist

Department: IT
Position: Full-Time
Location: Chattanooga, TN

Creative Marketing Writer

Department: Editorial
Position: Full-Time
Location: Chattanooga, TN

Account Manager

Department: Client Services
Position: Full-Time
Location: Chattanooga, TN

Marketing Manager

Department: Marketing
Position: Full-Time
Location: Chattanooga, TN

MD News Publisher/Independent Sales Professional

Position: Independent Contractor
Location: Opportunities available nationwide